Refund policy

(APPLICABLE ONLY FOR ORDERS PLACED ON The Ayesha Studio OFFICIAL WEBSITE, theayeshastudio.com)

Return Policy

We offer free and easy returns if a damaged or wrong product is delivered.

Please contact us within 2 days of receiving the product.

Email or whatsapp us to register the issue.

Returns are applicable to all products excluding customized and handmade items.

Any damaged or wrong product will be returned/replaced asap.

Email – theayeshastudio@gmail.com or Whatsapp us at +918307436611.

Custom craft uses secure packing with quality checks so chances of in-transit damage are very minimal.

However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as a tempered box.

Any damaged product received by the buyer should be informed to custom craft by whatsapp at 8307436611 within 2 days of receiving the goods.

The whatsapp should contain pictures of damaged products and with details description of issue In case of refunds product Amount will be transferred in your account in 7-10 business days.

There will be a shipping charge if the any handmade or customized product needs to be returned (not in case of damages / wrong items). Shipping charges depend on the size of the product.

Damages and issues Inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Disclaimer The information contained in this website is for general information purposes only.

The information is provided by customcraft.in and while we endeavor to keep the information up to date and correct,

In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Disputes The terms and conditions are in accordance to the laws of India. Your use of this website and any dispute, controversy or claim directly or indirectly arising out of such use of the website is subject to the jurisdiction of the court of Haryana Through this website you are able to link to other websites which are not under the control of theayeshastudio.com.

Every effort is made to keep the website up and running smoothly.

Thank you for shopping at customcraft.in

READ IT CAREFULLY TWICE

Firstly sanitize all parcel from above because many people touch their hands on it

All products have 2 days checking warranty with 360° unboxing video.

FOR THAT 360° Unboxing video of the product is necessary so we can help you if any damage is ocured or wrong product arives

Without unboxing video no help will be done

Check ur item in unboxing video without cut without stopping video from starting(packing open) to end (checking product) and pls elaborate the issue in video also which shows in live.

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: theayeshastudio@gmail.com

Whatsapp +91 8307446611